TRO (Tax Refund Operator) List

Below are some examples of Tax Refund Operators (TROs) in Japan.

Global Blue TFS Japan Co., Ltd.

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

J&J Tax Free Corp.

System Name:J-TaxRefund

Funds transfer operator:-

WEB:ー

Contact:-

Pie Systems Japan

System Name:-

Funds transfer operator:-

WEB:https://pievat.com/japan

Contact:-

Ocean Inc.

Funds transfer operator:-

System Name:-

WEB:https://app.ocean.inc/auth/login

Contact:cs@ocean.inc

BUSICOM

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

Smart Technologies & Resources Inc.

System Name:SmartDetax

Funds transfer operator:Wise Payments Japan Inc.

WEB:jprefund.com

Contact:support@smartdetax.com / 03-5738-7628

Smaregi, Inc.

System Name:Smaregi

Funds transfer operator:-

WEB:ー

Contact:-

 WAmazing, Inc.

System Name:Wamazing

Funds transfer operator:-

WEB:ー

Contact:-

wasabi Co., Ltd.

System Name:WASABI SWITCH

Funds transfer operator:-

WEB:ー

Contact:-

Tourego Japan Inc. 

System Name:Tourego

Funds transfer operator:-

WEB:https://www.tourego.com/ja

Contact:-

Japan Tax Free, Inc. 

System Name:JAPAN TAX FREE

Funds transfer operator:-

WEB:ー

Contact:-

GLOBALTAXFREE Co., Ltd

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

 Intasect Communications, Inc. 

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

AddSmart Co., Ltd.

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

TAIMATSU Co., Ltd.

System Name:SAMURAI TAX

Funds transfer operator:-

WEB:ー

Contact:-

Toko OA System Co., Ltd.

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

International FreePay Co., Ltd.

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

TomoBiz Co., Ltd

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

Ninaite Co., Ltd.

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

NOVASTO Co., Ltd

System Name:-

Funds transfer operator:-

WEB:ー

Contact:-

How refund operators work

At most tax-free shops, a Tax Refund Operator (TRO) handles the customs-confirmation data and pays your refund. Each shop chooses its own operator, so the available refund methods, fees and registration steps can differ from shop to shop.

Check your receipt, the store's tax-free guide or the QR-code sheet to find out which operator your shop uses. You generally cannot choose the operator yourself.

A fee may be deducted, so the amount you receive can be less than 10% of the purchase price.