What should I do if the terminal shows Green?
A Green result generally means no physical inspection is required for that transaction and the customs-confirmation step is complete. Follow the on-screen and airport instructions before proceeding.
This page is general reference information based on Japan's refund-based Tax-Free system starting November 1, 2026. Procedures and rules may differ by store, refund provider, airport or port, and may change. Please check the latest information with the Japanese government or the store where you shop.