Is scanning my passport at the kiosk enough?
Often the procedure can be completed through the designated terminal, but if your transaction is selected for inspection you must present the goods to customs.
This page is general reference information based on Japan's refund-based Tax-Free system starting November 1, 2026. Procedures and rules may differ by store, refund provider, airport or port, and may change. Please check the latest information with the Japanese government or the store where you shop.