What happens to my Tax-Free purchase if I return an item?
If a return reduces the eligible purchase amount below JPY 5,000 excluding tax, the purchase record may no longer qualify for Tax-Free treatment and must be corrected or cancelled.
This page is general reference information based on Japan's refund-based Tax-Free system starting November 1, 2026. Procedures and rules may differ by store, refund provider, airport or port, and may change. Please check the latest information with the Japanese government or the store where you shop.