What is Visit Japan Web (VJW)?
It is a completely free web service for Japan entry procedures (quarantine, immigration and customs declarations) and tax-free procedures. Use the official website in your phone’s browser; no app is needed. Supported languages: Japanese, English, simplified and traditional Chinese, Korean and Vietnamese.
This page is general reference information based on Japan's refund-based tax-free system starting November 1, 2026. Procedures and rules may differ by store, refund provider, airport or port, and may change. Please check the latest information with the Japanese government or the store where you shop.