13. Mailing goods abroad yourself

Note: Japan's refund-based Tax-Free system (pay the tax-inclusive price first, then receive a refund after customs confirmation) starts on November 1, 2026. Until October 31, 2026, the current Tax-Free system (tax-excluded price at the register) continues. The answers below describe the system from November 1, 2026 unless stated otherwise.

Under Japan’s tax-free system, goods bought tax-free must be carried out of Japan by the purchaser when leaving.

If you send them abroad by EMS or similar from a post office or courier after purchase, you will not have them with you at departure, so you cannot go through the customs confirmation and will not receive a refund.

The tax-free treatment of “separate shipment”, where travelers ship tax-free goods abroad themselves, was abolished on March 31, 2025.

If you want goods shipped abroad, you may be able to use a direct shipping arrangement in which the shop sends them abroad directly.

If you want overseas shipping, ask the shop before buying.

This page is general reference information based on Japan's refund-based Tax-Free system starting November 1, 2026. Procedures and rules may differ by store, refund provider, airport or port, and may change. Please check the latest information with the Japanese government or the store where you shop.