TaxFree.JP
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Japan’s Leading Tax-Free Information Site for Travelers

Privacy Policy

Handling of Personal Information At taxfree.jp, we have established the following privacy policy, built a framework for personal information protection, and ensure that all employees recognize the importance of protecting personal information and act accordingly to promote its protection. Management of Personal Information We keep customers' personal information accurate and up to date. To prevent unauthorized access, loss, damage, alteration, or leakage, we implement necessary measures such as maintaining security systems, organizing management structures, and providing thorough employee training to ensure strict management of personal information. Purpose of Use of Personal Information Personal information provided by customers will be used for sending e-mails and documents as a means for us to contact you, provide business updates, or respond to your inquiries. Prohibition of Disclosure and Provision of Personal Information to Third Parties We properly manage the personal information entrusted to us and will not disclose it to third parties except in the following cases: • When the customer has given consent • When disclosure is necessary for a contractor whom we outsource work to in order to provide the service requested by the customer • When disclosure is required based on laws and regulations Security Measures for Personal Information We take comprehensive security measures to ensure the accuracy and safety of personal information. Inquiry by the Individual If a customer wishes to inquire about, correct, or delete their own personal information, we will respond after confirming the requester's identity. Compliance with Laws, Regulations, and Periodic Reviews We comply with Japanese laws and other regulations applicable to the personal information we hold, and we will periodically review the content of this policy and strive for its improvement. Contact Us For inquiries regarding our handling of personal information, please contact us via our inquiry form.

About Cookies
To understand how this site is used and to improve it, we use cookies and similar technologies. A cookie is a small text file saved in your browser when you use a website.

Cookies and similar technologies used on this site
• [Necessary] Record of your consent choice: your choice (accept / reject) is stored only in your own browser (local storage). It is not sent to our servers.
• [Analytics] Google Analytics (GA4): used to understand how the site is used. Only if you select “Accept” on the consent banner, we save cookies (those starting with “_ga” or “_ga_”) and send information. Before you accept, or if you select “Reject all,” no measurement takes place.

Information sent to external parties
When you accept, using Google Analytics causes the following information to be sent to an external party.
• Recipient: Google LLC (United States)
• Information sent: the URL and title of the pages you view, the referring source, button clicks, browser and device type, language setting, the IP address of your connection (used to determine your approximate region), and an identifier assigned through cookies (it does not send information that directly identifies you, such as your name or email address)
• Purpose: analyzing how this site is used and improving it
• Handling by the recipient: handled in accordance with Google’s Privacy Policy (https://policies.google.com/privacy) and “How Google uses information from sites or apps that use our services” (https://policies.google.com/technologies/partner-sites).

Changing or withdrawing your consent
You can change or withdraw your consent at any time with the “Cookies” button shown at the bottom left of the screen. When you withdraw, measurement stops and the cookies saved by Google Analytics are deleted. You can also refuse or delete cookies in your browser settings, or use Google’s opt-out browser add-on (https://tools.google.com/dlpage/gaoptout).

Disabling Cookies
You can refuse or delete cookies through your browser settings. Please note that disabling cookies may prevent some features of this site from working correctly.

About Advertising
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