Where is customs confirmation carried out?

The exact location depends on the airport or port. It may be in the international-departure area before baggage drop or security, so check the airport's signs and current instructions.

This page is general reference information based on Japan's refund-based Tax-Free system starting November 1, 2026. Procedures and rules may differ by store, refund provider, airport or port, and may change. Please check the latest information with the Japanese government or the store where you shop.