Can I use Tax-Free at a self-checkout?
It depends on the store. Because identity verification and purchase-data transmission are required, many stores direct Tax-Free shoppers to a staffed counter, dedicated terminal or Tax-Free kiosk.
This page is general reference information based on Japan's refund-based Tax-Free system starting November 1, 2026. Procedures and rules may differ by store, refund provider, airport or port, and may change. Please check the latest information with the Japanese government or the store where you shop.